DNS look up failures (not probable) these used to happen from time to time, but very rare and were probably only seen as a misleading "not connected" report from a web browser which was fine on a page refresh - the cause of that is believed to have been eliminated by engineering work undertaken over Christmas.depending on the cause of the drop - follow the advice given above xDSL disconnection (this is the most probable) - "intermittent" implied both "in frequently" and / or "briefly" - an xDSL drop recovery will typically take 90 seconds.There are at least three scenarios which might give rise to the description of this topic. You have not yet affirmed that there have been no disconnections on the xDSL link - what is the PPP session up time reported by the router? You chose the SSID and the client connects to the SSID on the channel it has chose to broadcast on. You DO NOT set the channel in the connecting client. Curtis, Plusnet is a real danger of you chasing smoke here.Įither you have misunderstood the advice from TP Link or they have mislead you. It may not always be possible as your router will always try to put you onto the best channel for overall connection. If you're unable to do this then let me know and I'll see if I can run a smart check on your router to see if this puts you onto another one. There may also be a delay of up to 10 minutes for devices to connect to channels 52 to 140) In the Channel Selection list, select channel 36, 40, 44 or 48(note selection of a higher 5 GHz channel from 52 to 140 may be incompatible with some wireless devices connected to the Hub One.To manually select a wireless channel for the 5 GHz wireless network. If it hasn't, go back to the Hub Manager and select another channel. Now use the Hub as usual for a few minutes to check if the performance has improved.In the Channel Selection list, select channel 1, 6 or 11.To manually select a wireless channel for the 2.4 GHz wireless network: Hi to hear you're having some trouble with your TP-Link adaptor, you should be able to change the wireless channel manually by following the below in the hub manager. Have you gone through the basic fault investigation process?īroadband is not going to work well if the "phone" line is not working properly. How recently have you experienced the issue? There has been work on the DNS systems since that topic was raised which should have substantially if not totally mitigated that issue. That topic is only relevant if there is total assurance that the sync and PPP sessions are not being support directed me to that post as a possible solution to my issue of my router continually, frequently and intermittently dropping my internet connection.Ĭan you please advise what tests / analysis have been performed to verify that there has been no loss of sync associated with the observed events. It is a tad dangerous point to a specialised issue UNLESS all of the other likely culprits have been eliminated. Would be grateful if anyone has any further suggestions to resolve this. Whether this makes any difference, I don't know. 4 devices on the 5ghz band and the other 5 on the 2.4 ghz band. I have 11 devices connected wirelessly to the router. Restarting the router does fix the issue for about a minute or so. It's in the middle of a very small house and one of the devices is in line of sight to the router. It appeared to work for the person who originally posted this query but, in my case, I have a Plusnet Hub One router. Internet investigations told me that it's not possible to change DNS addresses on this router.Īs in the previous post, connecting the router via an ethernet cable makes no difference. The post advised me to change my Primary and Secondary DNS addresses. Ĭustomer support directed me to that post as a possible solution to my issue of my router continually, frequently and intermittently dropping my internet connection. This post may seem very similar to the problem raised in post.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |